Home › Forums › General Discussion › Humble purchase not unlocked
- This topic has 16 replies, 8 voices, and was last updated 10 years, 8 months ago by
HumberLoop.
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September 4, 2014 at 10:39 #4348
Morat
ParticipantDoes anyone know what’s going on with the Humble pre-order?
The game is released on Steam but Humble is not yet releasing keys – the page just says “Thanks for pre-ordering! When Train Fever is ready, you’ll be able to get it right here on your download page”
September 4, 2014 at 10:57 #4354c0by
Participantsame prob here…
September 4, 2014 at 10:59 #4355Cajus
ParticipantSame here. Made the purchase trough the Humble Widget on the Train Fever site. Weird: the game is not available in the Humble Store.
September 4, 2014 at 11:26 #4364arvelius
ParticipantFuck. It just happend to me, too.
September 4, 2014 at 11:43 #4366Morat
ParticipantI’ve raised a support ticket at Humble, but I suspect they work US hours and I’m not going to get a response yet.
The widget definitely says it’s a cross-platform with Steam purchase so I don’t know why it’s not updated. The widget says the sale price ends in 21 hours, so I have a suspicion that Humble thinks the game is coming out tomorrow.
September 4, 2014 at 11:46 #4368Cajus
ParticipantThe widget says the sale price ends in 21 hours, so I have a suspicion that Humble thinks the game is coming out tomorrow.
A very likely scenario. I can wait for another 21hrs 🙂
September 4, 2014 at 11:50 #4371Morat
ParticipantMe too, although Urban may have an issue with the sale price still being available.
September 4, 2014 at 12:34 #4387Steve
ParticipantYeah I’m the same, not able to access the game yet. Although I suspect we’ve bought the cross-platform version which means it might be another week before we get access to the game.
September 4, 2014 at 12:39 #4390mikael
MemberPlease contact Humble directly for this, we’ve set up all we can.
September 4, 2014 at 12:57 #4393Morat
Participant@mikael I have an open ticket with them. I’ll update this thread if I get a response.
September 4, 2014 at 13:03 #4397c0by
Participantme too.
September 4, 2014 at 13:05 #4401Steve
ParticipantSame, I suspect we won’t get a response until after 1-2pm GMT.
September 4, 2014 at 17:54 #4545Venrith
ParticipantIv’e also submitted a ticket, Hopefully there will be a response before I end up having to wait till tomorrow to play
September 4, 2014 at 18:06 #4547Steve
ParticipantJust to update everyone, had no response from Humble Bundle regarding the release of the game to those of us that ordered in good faith from there. Seems though that we won’t be playing the game today as other people who have had similar experiences with other games said that it took days to get access.
So I think I’ll be requesting a refund and not bothering with Train Fever after all. Maybe I’ll pick it up at a later date when it’s on sale.
September 4, 2014 at 18:18 #4553Morat
ParticipantI just updated my page and they’ve released it, so go get it Steve.
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