support – Train Fever /forums/topic/support/feed/ Wed, 30 Apr 2025 12:36:46 +0000 https://bbpress.org/?v=2.6.13 en-US /forums/topic/support/#post-17499 <![CDATA[support]]> /forums/topic/support/#post-17499 Mon, 02 Mar 2015 23:22:13 +0000 frydmarek Hi guys

Any one knows how to actually contact tech support for this game?!

I bought this game on Steam week ago and I am unable to even start it.Everything in my computer is up to date!  Steam support automatically reroutes to this site.It looks like I just gave $36  as a gift to developers!

]]> /forums/topic/support/#post-17508 <![CDATA[Reply To: support]]> /forums/topic/support/#post-17508 Tue, 03 Mar 2015 00:53:38 +0000 vesperdem Try info@train-fever.com…

I’m in the same boat. I bought the game over the weekend and have yet to get the game to get past the “rendering world terrain…” or what ever it says after clicking Start game.

]]> /forums/topic/support/#post-17533 <![CDATA[Reply To: support]]> /forums/topic/support/#post-17533 Tue, 03 Mar 2015 14:32:53 +0000 simonmd Sorry to hear that guys, i’m afraid this games developers are amatuer at best and it’s VERY rare to get hold of them directly. Anyway, it’s a school day so they’ll be busy……

Have you tried re installing the game from the steam page? Maybe refreshing the game’s cache would help.

]]> /forums/topic/support/#post-17539 <![CDATA[Reply To: support]]> /forums/topic/support/#post-17539 Tue, 03 Mar 2015 16:35:23 +0000 frydmarek Hi!

I tried all possible suggestions found on this site and on steam site together with resetting my computer  to factory condition with no luck, and this is the only simulation game not working 0n my machine.

]]> /forums/topic/support/#post-17540 <![CDATA[Reply To: support]]> /forums/topic/support/#post-17540 Tue, 03 Mar 2015 16:40:23 +0000 kimmaz What machine do you have then? and what cpu/gpu/ram ect do you got?

]]> /forums/topic/support/#post-17541 <![CDATA[Reply To: support]]> /forums/topic/support/#post-17541 Tue, 03 Mar 2015 16:45:18 +0000 vesperdem Yep, have tried all the usual suspects, no joy.

The game does run from Steam. It just dies when attempting to start up a new map.

I have a Mac Pro (1st gen) running OS X 10.7.5 with 16GB’s of RAM and an ATI Radeon HD 5770 with 1GB.

The game is Build 5399 for Mac 64-bit.

]]> /forums/topic/support/#post-17543 <![CDATA[Reply To: support]]> /forums/topic/support/#post-17543 Tue, 03 Mar 2015 16:50:29 +0000 frydmarek Processor:Intel(R)Core(TM)i7-4700MQ CPU @2.40GHz,2401Mhz,4Core(S),8 Logical Processor(S)

and Intel(R) HD Graphic 4600 with 8G RAM

]]> /forums/topic/support/#post-17544 <![CDATA[Reply To: support]]> /forums/topic/support/#post-17544 Tue, 03 Mar 2015 17:06:28 +0000 kimmaz I think that Intel graphics is gonna struggle, take a look at this page (look for game benchmarks scroll down a bit)

http://www.notebookcheck.net/Intel-HD-Graphics-4600.86106.0.html

the Intel HD Graphic 4600 got a score of 4580 on 3dmark11 while the ATI Radeon HD 5770 got 2640. My Graphics card got a score of 15280 compared and i run train fever with some lag too.

http://www.futuremark.com/hardware/gpu/ATI+Radeon+HD+5770/review

http://www.futuremark.com/hardware/gpu/Intel+HD+Graphics+4600/review

]]> /forums/topic/support/#post-17562 <![CDATA[Reply To: support]]> /forums/topic/support/#post-17562 Tue, 03 Mar 2015 17:29:52 +0000 vesperdem I hope that the graphics card is not the issue here. According to the requirements from the product page shows: ATI Radeon HD 3850 512 MB. I don’t know much about how the numbers on these cards work, but I assume that a larger number means a better video card. :shrug:

I’m actually more disappointed with the fact that there isn’t a “native” Mac version. The executable that downloads from Steam is a Linux executable. I have to wonder if the problem with the game running has more to do with the fact that it’s not a native Mac executable.

]]> /forums/topic/support/#post-17588 <![CDATA[Reply To: support]]> /forums/topic/support/#post-17588 Tue, 03 Mar 2015 18:04:49 +0000 kimmaz I think the only reason for stating that a HD 3850 can run the game is cause it has DirextX10.1. I dont think they have tested to run the game on one. It is ancient. There is even a AGP version. I dont think you can find a motherboard with a AGP slot for one.

This graphics card was the first videocard to ever support DX10.1. The earliest possible card supporting dx10.1 I bet that trainfever do require dx10.1 and thats the reason for stating that this is the minimum requirement.

 

]]>